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Maintenance and service business

In maintenance business, the customers’ property is being taken care of as a service. The job is typically mobile and often involves handling of equipment, materials, and spare parts in various premises. Service business is efficient and of high quality only if the related data and events are under the control of the service provider.

In industrial maintenance and service operations, key subjects include equipment lifecycle management, documentation management, efficient management of works and events, optimal resourcing, project management, and management of materials and procurements.

In maintenance business, in addition to the aforementioned, individual needs of several different customers, equipment management, and management of offers, contracts, and various invoicing models are emphasized.

With its flexibility and scalability, ALMA offers excellent opportunities for comprehensive maintenance and service business ERP. Our solutions are typically integrated into a financial management system; we have ready-made, tested and standardised interfaces for many such systems.