Vitec Fastighet

The first Swedish company that was included in the Vitec family.

Vitec’s first product was software for energy monitoring; Vitec has thus been working with energy and sustainability monitoring for 40 years. Today, the Vitec Fastighet business unit develops and provides software on the Swedish market to enable a more sustainable, resilient and inclusive society. Vitec Fastighet’s three main customer groups are municipal housing companies, private property owners and commercial real estate companies. We offer business systems that cover the entirety of property management, from rental administration to technical management. The product portfolio also includes products for energy monitoring, financial management and analysis tools.

“We see our offering as a business system with four legs, complemented by an overarching analysis layer on top. First, we have the entire rental process, handling everything from marketing, queue management and contract signing to notifications. Then we have technical management, issue reporting, maintenance and official inspections,” says Per Dixon, CEO of Vitec Fastighet.

“For financial management, we have a complete and efficient product for the entire financial statement process. And finally, we have energy monitoring, which touches upon technical management, but is about monitoring energy consumption and efficiency improvements carried out, as well as sustainability work. We originate from that leg,” he continues.

Automating and streamlining the rental process is central to Vitec Fastighet – from advertising available properties to tenants moving in. “The goal is for current and future tenants to perceive the processes as smooth, from electronic contract signing to reserving the laundry room and reporting issues,” says Per Dixon.

Innovation and user-friendliness are at the heart of the company’s development. Vitec Fastighet’s UX team is working to simplify the system for customers and for their tenants, while the company’s focus is on automating more processes and using the latest technology to accomplish that goal. For example, the company is currently exploring the possibility of using voice-activated features to report issues and schedule the laundry room – an innovation that aims to improve the user experience and automate administrative tasks.

Helsingborgshem is one of the customers that uses a Vitec property management system, with which they manage all information regarding their properties, customers and housing applicants. They use the system daily – for example, when dealing with reported issues, renting out apartments or sending rent notices. The system gives Helsingborgshem the conditions for better digital services and for providing tenants with relevant and personalized information via My Pages on the website or via an app.

Sofie Lilja, head of business development at Helsingborgshem, is project manager for the property management system. “With Vitec, we have more transparent and accessible communication with our customers. The system also allows us to provide better digital services and gives us a modern, secure technical platform in which to work,” she says.